Frequently Asked Questions

 

What kind of magical creations do you offer?

Oh, we’re glad you asked! At The Tatted Crafter, we whip up a delightful concoction of custom products that let your personality shine brighter than a disco ball! From personalized mugs that scream “I’m fabulous!” to cheeky totes that throw shade like a pro, we’ve got something for everyone who loves to sip with style (and a side of sass!).

How do I create my own masterpiece?

Unleashing your inner Picasso is as easy as pie (and way less messy)! Just drop us a cheeky message, and we can help you design something magical, where you can mix and match designs, colors, and witty phrases until your heart’s content. It’s like a craft party, but without the glitter explosion (unless you want that, then we can’t help you!).

Can I return my custom creation if it’s not my cup of tea?

Ah, the age-old question of buyer’s remorse! Since our products are custom-made with love (and a sprinkle of magic), we can’t accept returns. But fear not! We’re here to help you create something you’ll adore. Just double-check your design before you hit that “order” button, and we’ll make sure you’re grinning from ear to ear!

How long will it take for my order to arrive?

Patience is a virtue, my friend! Typically, your custom goodies will be on their way to you within a few days (like a speedy little snail!). Once they’re shipped, you’ll get a tracking number to keep an eye on your package like a hawk. So, sit back, relax, and maybe do a little happy dance while you wait!

Do you ship internationally, or is it just a local love affair?

We believe in spreading the love far and wide, but here’s the scoop: we can’t ship internationally at the moment. I know, I know! It’s a bummer of epic proportions (like finding out your favorite ice cream flavor is sold out). But fear not, dear friends! We’re working our asses off to get those shipping options up and running faster than a squirrel on espresso. So, while we’re navigating these shipping waters, why not take a moment to brainstorm some hilarious slogans? “I’m not a morning person” or “zero fucks to give" are just the tip of the iceberg! (And who doesn’t love a good iceberg joke?)

Can I change my order after I’ve placed it?

Oh, the classic “Oops, I did it again!” moment! If you realize you need to make a change, just give us a shout ASAP! We can only make changes if your order hasn’t been whipped up in our creative cauldron yet. So, don’t be shy—reach out before it’s too late!

What if my order arrives damaged or incorrect?

Yikes! That’s a bummer! If your order arrives looking like it had a rough night out, let us know right away! We’ll work our magic to make it right. Just snap a pic of the damage (like a little evidence for our detective work) and send it our way. We’ll get you sorted faster than you can say “I created this!”

How can I contact you if I have more questions?

We’re just a click away! You can reach out to us through our contact page, and we’ll respond faster than a caffeinated human! Whether you have questions, ideas, or just want to chat about your favorite designs, we’re all ears (and maybe a few giggles!).